Tools and support for automotive

If you are involved in providing automotive services on a day-to-day basis (repair, painting, care, etc.), you will certainly know how much time is spent on administrative activities.

Accepting bookings, answering recurring enquiries, reporting on the status and progress of individual completions. These are just a few examples of areas that can take up to 50% of Your valuable time. Time that you could be spending doing what you enjoy and know best, which is providing services or simply taking care of business growth.

By implementing Chater, most such duties will be handled for you by dedicated tools.

• Chatbot will enable questions to be answered efficiently and expressly.
• E-calendar will allow bookings to be accepted and changed quickly and easily.
• Virtual assistant will support you in the areas of customer service, marketing and even selling Your services.

If you run Your own e-shop with parts, gadgets, and other automotive accessories – Chater will become a fully-fledged e-commerce tool for you. Thanks to it, you will improve the quality of the current service, as well as create and utilise even more sales opportunities.

Live chat, chatbot and even callbacks are the perfect tools to help you ensure that you are always there when Your customers need you. With their help (as well as that of other tools), you can reduce the number of unfinished transactions and abandoned baskets, effectively promote selected products, and even plan and implement marketing campaigns.

Also deserving of Your attention are the possibilities to collect information about Your current as well as potential customers. Access to a modern CRM system will enable you to store data securely, analyse it on an ongoing basis and, above all, draw conclusions.

All this can become the foundation for making more accurate decisions – regarding the development or modification of the product range, changing and optimising processes, as well as making many other business moves.

Combining all of Chater’s capabilities will allow you to shift into sixth gear and grow Your business even further.

It will help you better understand Your customers, learn how to respond to their needs and organise Your company’s work and processes to increase reach, build a competitive advantage and earn more.